Do you feel confused about how to select product specifications, complete orders, arrange global shipping, choose secure payment methods or get professional after-sales technical support?With over 19 years of experience manufacturing communication devices, we are a professional factory offering one-stop purchasing solutions for full-range communication hardware and virtual network services. This detailed order guide will walk you through every step of placing orders on our independent website, clarify shipping rules, payment policies, warranty services and contact channels. Whether you need retail orders, small trial orders or large wholesale bulk orders, this guide will help you finish the whole process quickly, safely and effortlessly. We also provide exclusive discounts and thoughtful perks for global customers, keep reading to explore all details!
1. Full Product Line & Specification Selection
We offer a complete lineup of communication products covering physical hardware and virtual network services. Before placing an order, please confirm your required products and customized specifications to avoid order errors. Our Main Product Series & Optional Specifications(1) MP Series & GP Series Gateways: The core multi-port communication gateways supporting eSIM expansion. Available with different port quantities and SIM card slots (GP and MP have 4/8/16/32 ports and only the MP series has 64 ports). GP and MP models can be expanded to 128, 256 or 512 SIM cards for large-scale networking. You can choose 2G GSM or 4G LTE network versions, customized power adapters and device appearances as needed.(2) Modem Series: Multi-port 2G/4G LTE SMS Modem Pool with 8/16/32/64 ports. Ideal for computer-connected bulk SMS tasks. All modems are pre-tested and equipped with free SMS Caster software.(3) Dongle Series: Portable USB Wireless Dongle with 1-8 ports, plug-and-play design for mobile internet access and small-batch SMS sending. Lightweight and easy to carry for personal and small team use.(4) IP Proxy Service: High-anonymity global residential & dynamic mobile IP proxy, stable IP rotation and low blocking rate for data crawling, account operation and network testing.(5) eSIM Series: Global multi-country eSIM data plans compatible with GoIP, MoIP gateways with 128/256/512 eSIM. No physical SIM card required, support remote activation and flexible validity periods.Quick Question: Not sure whether to pick 2G or 4G network version? Can’t decide the number of ports or SIM slots for your business? Wondering about eSIM compatibility? Feel free to contact our support team anytime for free professional product recommendations!
2. Step-by-Step Order Process (Two Ways to Complete Purchases)
We support two official ordering methods: self-service ordering on our independent website and customer-service-assisted ordering (for USDT and bank transfer users). Both processes are simple and standardized, and we guarantee consistent shipment efficiency and after-sales services.
2.1 Self-Service Order on Our Independent Website (Recommended for PayPal Users)
Follow these simple steps to place your order independently on our official sites:(1) Browse our official independent stations: https://yxinternet.com/ or https://yxinternet.net/. Search and select your target products: MP Series Gateway, GP Series Gateway, 2G/4G Modem, USB Dongle, IP Proxy or eSIM etc..(2) Select detailed specifications: set order quantity, confirm network type (2G GSM / 4G LTE), match power adapters, choose device appearance, logistics method and verify port & SIM card slot numbers. Double-check all parameters carefully.(3) Add selected items to the shopping cart and proceed to checkout. Fill in accurate recipient information, including full name, detailed shipping address, postal code and active contact number. Correct shipping info ensures smooth delivery.(4) Select your preferred shipping method and payment method (PayPal for self-checkout). Complete the payment securely.(5) After payment confirmation, our warehouse team will inspect products and arrange shipment within 2 working days. Once dispatched, we will send the official logistics tracking number to your email and message box. We will also actively update logistics status for you during transportation.(6) For virtual products like VOS, We will install and provide you with login information, user manual, and tutorial after receiving payment, no physical shipping required.
2.2 Customer Service Assisted Order (For USDT & Bank Transfer (TT) Users)
If you prefer to pay via USDT or corporate bank transfer (TT), please complete the order with the help of our customer service:(1) Contact our support staff via WhatsApp, Telegram, Email or Teams, and send your product list, specifications, order quantity and shipping details(If you are not sure what product you need to order, you can describe your usage scenario and required features, and the customer service staff will recommend it to you).(2) Our team will confirm the total order amount, product details and official payment address with you.(3) Complete the payment via USDT or corporate bank transfer (TT). Note: Bank Transfer (TT) only accepts corporate account transactions.(4) After we receive your payment, we will arrange shipment within 2 working days, and provide the logistics tracking number and real-time logistics updates.Exclusive Discount for USDT & TT PaymentSince USDT and bank transfer (TT) have much lower transaction fees compared with other payment methods, we offer an extra 3% exclusive discount for all orders paid via these two methods! This is a cost-effective choice for wholesale buyers and long-term cooperative clients.
3. Two Global Shipping Solutions: Express Logistics & Dedicated Line Logistics
We support worldwide delivery for all physical communication devices (Modem, Dongle, MP/GP Gateway, SIM Bank etc.). We provide two mainstream logistics solutions to match different timeliness, budget and customs clearance demands. All packages come with tracking service.
3.1 Express Logistics (Global Coverage)
● Available Carriers: DHL, UPS, FedEx, 4PX, EMS, covering almost all countries and regions around the world.● Estimated Transit Time: 3 – 7 working days after shipment.● Customs & Tax Rules: When the package arrives at your destination country, you need to handle customs clearance and pay relevant tariffs independently. We adopt fast clearance mode to shorten customs time. If you meet any difficulties during customs clearance, our customer service team will provide timely assistance.● Applicable Crowds: Customers with urgent delivery demands, small retail orders and buyers from countries not supported by dedicated line logistics.
3.2 Dedicated Line Logistics (For Selected Countries, All-Inclusive Service)
This exclusive dedicated line covers major countries including USA, Russia, Philippines, UK, Canada, Spain, Poland Europe and more. It is a worry-free logistics choice for bulk wholesale orders.● Estimated Transit Time: 8 – 15 working days after shipment (including all customs clearance and tax procedures).● Full Service Included: This logistics solution covers customs clearance, tariff payment and door-to-door delivery. You do not need to handle any formalities personally.● Logistics Track Rules: There is no logistics update in the early stage after shipment. Our customer service will actively inform you of package scheduling and flight status.(1) After the flight takes off, the package will land in the destination country on the same day;(2) Local customs clearance takes about 1 – 3 working days;(3) After clearance, the package will be handed over to local mainstream carriers (UPS or FedEx);(4) Logistics tracks will be updated once local carriers pick up the package, and the parcel will be delivered to your door finally.Need to confirm whether your country supports dedicated line logistics? Or want to calculate the exact shipping cost? Send us your shipping address now for logistics quotation!
4. Flexible & Secure Payment Methods for Global Buyers
To adapt to the payment habits of global customers, we support three mainstream secure payment methods. All transactions are fully encrypted to protect your fund safety, and we provide official order receipts for every payment.(1) PayPal: The most common payment method for retail and small orders. You can complete payment directly during independent website checkout. Fast arrival and simple operation.(2) USDT: Low transaction fee, suitable for retail, trial orders and large wholesale orders. Contact customer service to get the official USDT payment address. Enjoy extra 3% discount.(3) Bank Transfer (TT): Only available for corporate accounts, perfect for large bulk wholesale orders and enterprise procurement. Invoices can be provided. Enjoy extra 3% discount.All payment channels are 100% secure. Choose the most suitable way based on your order type and company rules.
5. Comprehensive After-Sales Service & Technical Support
We focus on long-term cooperation rather than one-time transactions. Every order is protected by complete after-sales policies and lifelong technical support, so you can purchase our 2G/4G Modem, Dongle, MP/GP Gateway, eSIM and IP Proxy with zero worries.5.1 Official Warranty & Return Policy● 1-Year Full Warranty: All physical communication devices are strictly inspected and tested before shipment. We provide a 365-day official warranty. For non-artificial quality problems within the warranty period, we offer free repair, replacement or refund services.● Return & Refund Rules: If the products do not meet your actual demands, you can apply for returns on the premise that goods are unused and can be resold. Please note that the return shipping fee shall be borne by the buyer. We will process the full refund immediately after we receive and inspect the returned products.5.2 Professional Technical Support● Multi-Channel Customer Service: Our customer service team is online 8 hours a day, 6 days a week to answer your order, logistics and product questions.● Remote Technical Assistance: After you receive the devices, if you encounter problems such as equipment installation, network debugging, SMS/voice function failure, eSIM activation errors or IP proxy malfunctions, our professional technicians can provide remote support via Anydesk and Ultraviewer to solve faults quickly.● Free Documents & Tutorials: We equip every product with detailed official user manuals, operation guides and parameter documents. We also provide lifelong free technical consultation for all customers.
6. All Official Contact Channels (Consult, Order & After-Sales)
You can reach our team for product consultation, order customization, discount application, logistics inquiry and after-sales support via the following official channels at any time:(1) WhatsApp: +8615220722893(2) Telegram: @YXwendy(3) Official Email: yx@yxinternet.com(4) Microsoft Teams: https://teams.live.com/l/invite/FEAsHUFkoFrfpN1Tjk?v=g1(5) Official Independent Websites:https://yxinternet.com/https://yxinternet.net/
7. Why Choose Us for Your Communication Device Purchases?
Besides standardized order process, flexible shipping and secure payment, we have more core advantages to win your trust:(1) Factory Direct Supply: 19+ years of professional manufacturing experience for Modem, Dongle, Gateway, eSIM and SIM Bank. No middlemen, so we offer the most competitive factory prices.(2) Complete Product Portfolio: One-stop supply for MP Series, GP Series, Modem, Dongle, IP Proxy and eSIM. No need to cooperate with multiple suppliers, saving your time and procurement cost.(3) Bulk Order Benefits: Extra favorable prices, priority shipment and exclusive logistics solutions for large wholesale orders.(4) Proven Customer Reputation: A large number of global customers from USA, Europe, Southeast Asia and other regions have given positive feedback on our product quality, delivery speed and after-sales service.
8. Final Call: Place Your Order Now & Grab the Exclusive Discount!
Whether you need a single 4G LTE USB Dongle for personal mobile network, a multi-port SMS Modem Pool for bulk SMS business, an MP/GP Gateway supporting eSIM for large-scale communication projects, stable IP Proxy for commercial use, or flexible global eSIM plans for cross-border devices, our products and full-process services can fully meet your needs.Simple order steps, two types of global shipping, multiple secure payment methods, 3% exclusive discount for USDT and TT payment, 1-year warranty and technical support — all these are prepared for you.If you still have questions about product selection, specification matching, shipping timeliness or wholesale discount, please contact our support team right now. We will provide one-on-one exclusive consulting service and the best purchasing solution for you.Start your order today, get high-quality communication devices and worry-free full-cycle services!